Tag Archive for: #interview

Resume Writing Tips

Aaargh! You’ve been putting it off for weeks. Writing that pesky first resume. Don’t despair! Follow our top ten tips below and you’ll be one step closer to securing your dream job.

  1. Keep It Simple

So, you might want to experiment with font and colour. Great if you are a wannabee graphic designer. If not, stick to a readable font, like Arial, Times New Roman or Calibri, throughout. You can still play around with bold and italics to highlight important features.

If your resume runs to more than one page, consider including a header or footer with your name and contact details. Sometimes, recruiters print out resumes and this ensures none of your info goes astray.

  1. Contact Details

Casual voice mail messages, such as “Hey, dude. Surf’s up…etc.” (Yup, we’ve heard them all before) are a big no-no. Record something short and polite. You’re looking for work, not catching your next set. Equally, blasting your caller with on-hold music is not cool.

Check your email message is professional and appropriate. How about keeping shazzarocks@hotmail.com for your personal contacts, and using sharon.rock@hotmail.com in your job search instead?

  1. Education

List your high school name, location, and dates of attendance.

If applicable, also list your university/college name, location, course title, dates of attendance, and qualification level achieved.

Impressive final grades? Make sure you include them too.

  1. School/College/University Achievements

Think about what you achieved at school, college and/or uni. Did you hold a position of special responsibility, e.g. class captain? Did you receive any awards? Were you a member of any school teams, music groups, or associations?

This section shows that you did more than just turn up for class and sit the end-of-year exams.

  1. Personal Attributes

Tell the recruiter what qualities you offer them as an individual. Ask others, such as teachers, university professors, and close family friends, how they would describe you. Or check out your past school reports. Focus on positive descriptions, e.g. motivated, keen to learn, reliable, honest, good team player, and strong communicator. And don’t list too many!

  1. Skills

This section should focus on your proven abilities, e.g.

Intermediate Software: Word, Excel, Outlook, Internet

Basic Software: PowerPoint, Photoshop

Languages: English native speaker, fluent Italian (written and spoken)

Bear in mind that recruitment agencies and potential employers will often test your software skills, especially if they are essential for the role you are applying for.

  1. Work Experience

Demonstrating work experience, whether paid, casual or voluntary, can make or break your resume.

Include details, such as employer name, location, role, and dates of employment. And then show how you made a difference. What were your responsibilities in the role? What did you achieve?

If you worked on the crew at Macca’s, you could talk about working as part of a team, delivering top quality customer service, and the challenges of producing results in short timeframes.

If you helped out in the family business, focus on your contribution. Perhaps you designed a new spreadsheet to capture important information, or assisted customers in-store.

  1. Interests

Along with #5, this is your chance to tell recruiters and potential employers more about you as an individual. Interests should generally fall into three categories:

  • Relevant to the job

If you’re applying for a role at a building consultancy, an interest in modern architecture could be a real plus. Just make sure you can talk about it in some detail.

  • Showcase for your skills

Don’t just list one word, like “Sailing”, and leave it at that. Mention your participation in local regattas, and any good race results; include your role on the yacht club social committee.

  • Plain quirky

Juggling, acrobatics, and collecting paperclips show your originality, and can be useful conversation openers at interview stage.

  1. Referees

Include the full name, job title, organisation, email and telephone number of two referees. Ideally, these should be people you have worked with, such as a shift manager or team leader. If you don’t have much prior work experience, you could always ask someone who knows you well, e.g. a family friend or high school teacher to be a referee.

Ask your referees before providing their details to recruiters and potential employers.

  1. Spellcheck

Run a spellcheck through your resume, then print out a copy and read it from start to finish. Ask a couple of trusted friends or family to look through the final draft. They might just find the one error you’ve overlooked.

Pay Rise

You’ve been in your job for a couple of years and you’re thriving. You’re smashing all your targets, and ticking all the boxes in your performance appraisals, but your success is not reflected in your pay package. Rather than threatening to down tools unless you receive more $$$ on the spot, hang in there and plan ahead. Here is our step-to-step guide to asking for and getting the pay rise you deserve.

BUILD A h2 CASE

First, check out your job description. Are you meeting and exceeding all the requirements of your role? Have you taken on additional responsibilities that are not mentioned in your job description? Have you made suggestions that have been implemented in the workplace? If yes to any of these questions, then start to build your case. Make a list of your achievements and, if possible, quantify them. Highlight how many benchtops your team have made; specify the total client billings you have generated over the last six months.

Next, look outside your workplace at the wider employment market. Look at job ads for similar roles in the area; study online salary surveys and trends. Find out whether you could potentially earn more elsewhere and note important data. This research will not only help you to justify your request for an increase, it will also help your boss escalate that request to senior management.

BOOK A MEETING WITH YOUR BOSS

Rather than catching your boss on the hop, book a meeting with her and specify that you are wanting to discuss your performance and pay. Timing is crucial here. Fix a day when your boss is not submerged with work; you want her to be open to discussion. Equally, ensure that the current business climate in your workplace is conducive to talk of a pay rise. If the CFO has just quit, or a merger is looming on the horizon, you’d be best to hold off!

BE PREPARED TO SELL YOURSELF

If you don’t ask, you won’t get it! Asking for a pay rise can be a confronting and challenging experience, which is why some employees never get around to it. But you’ve done your homework and you know you’re worth it. So, go into that meeting with courage and confidence. Be upfront about what you bring to your role and the company and support your argument with the research you have carried out. Have a clear idea of the pay package you are after but go in higher so there is room for negotiation. Once you’ve stated your case, ensure you listen to what your boss has to say and respond appropriately. This should not be a battle, but a reasoned discussion between two professionals with a positive outcome for both sides: you receive your pay rise and your boss gets to keep a valued employee on her team.

CONSIDER YOUR OPTIONS

All being well, you’ll get the pay rise you are asking for, but what if the response is ‘no’? Don’t lose your cool! First, ask your boss what you can do to achieve that increase in six months’ time. Perhaps there is an aspect of your role where she feels further development is required or perhaps she is privy to company information about future expense cuts and frozen pay. In both instances, consider whether you are best off staying in the role and working your way towards a new pay review or looking around for a new position in another company.

Good luck! We hope you get the pay rise you deserve.

Interview Questions

So, you have made it to interview stage, congratulations!

Now you face the minefield of negating the ‘right questions’ to ask when you are there.

The opportunity for you to ask questions in the interview is your chance to get a sense of what it might be like to work for this company. We strongly suggest you ask a couple of questions as it shows you are interested in the company and the position. Generally speaking a fair number of questions is somewhere between 3 -5. Use your discretion; be mindful of the time and the interviewers body language. Now is not the time to ask 50 questions.

To help you along we have jotted a couple of our favourites down.

  • Can you tell me a little bit more about the work culture?
  • What do you enjoy most about working here?
  • What does success look like in this position, and how do you measure it?
  • What would a typical day look like for this role being offered?
  • What attributes does someone need to have in order to be successful in this position?
  • What are the biggest challenges that someone in this position would face?
  • Can you tell me about the team and manager I’ll be working with?
  • Can you tell me about my direct reports? What are their strengths and the team’s biggest challenges?
  • If I am successful, how will I be trained? And what training programs are available to employees?
  • What are the most important things you’d like to see someone accomplish in the first 30, 60, and 90 days on the job?
  • What are the performance expectations of this role over the first 12 months?
  • Why is the position vacant?
  • What are the company’s key priorities over the next five years?
  • Where is the last person who held this job moving on to?
  • Where do you see this company in the next few years?
  • What sort of budget would I be working with?
  • Do you expect to hire more people in this department in the next six months?
  • What are the common career paths in this department?
  • What are the next steps in the interview process?

These questions are just a guide and depending on the role you are going for may not be appropriate but hopefully they will give you something to work with. Don’t forget the interview is a two-way process, the role also needs to be a good fit for you, so use this is an opportunity to suss the company and position out.

Good Luck!

Do you have a favourite question you like to ask during an Interview, We would love to hear it?

Interview Photo

You’ve screened the resumes and come up with a shortlist of applicants who can all do the job…on paper at least. So, how do you decide which candidate is ‘the one’? Interviews can provide employers with valuable information about an individual’s skills, motivation, achievements and cultural fit. Especially if you ask the right questions and allow candidates to do most of the talking.

Here are ten of our favourite questions to ask candidates at interview:

  1. Why are you interested in this role?

You want to separate out those candidates who have done their homework from the rest. You will find out which aspects of the position have appealed to them. Are these the same aspects that you believe are key to the role and to your company moving forward?

  1. What are the three most important attributes you bring to this role?

Flowing on neatly from #1, you will obtain further insights into candidates’ understanding of the role, and the contribution they could make. You can then assess whether what they offer fits with what you are looking for.

  1. Why are you leaving your current employer?

Candidates’ answers can reveal much about their attitudes, motivation and values at work. Your job is to establish whether their current experience has been a positive one and whether they are leaving for a good reason. If you have doubts, then probe carefully to find out more.

  1. What motivates you most in your current role?

You want to understand what makes candidates tick. They may be enthusiastic about new challenges, for example, or working in a strong team. Will these candidates find similar motivation in the role you are offering and, more broadly, in the culture of your company?

  1. What do you dislike the most about your current role?

Candidates generally find at least one aspect of their current role less enjoyable. It may be a mundane task, such as stuffing envelopes or totting up the petty cash. But it may be something more revealing – such as a candidate for a supervisor role who does not like dealing with conflict.

  1. Tell me about your greatest achievement in your career to date.

Strong candidates are passionate about their accomplishments and will relish the opportunity to talk about them. What they consider to be a great achievement will provide you with insights into their personality, values and working style.

  1. Describe a time when things didn’t go the way you wanted. What did you do?

An alternative to “What’s your greatest weakness?” which most candidates have anticipated and prepared for. Here, you are asking candidates for a concrete example of a difficult situation. Their responses will provide information about their problem-solving skills, ability to own an issue and, potentially, their interaction with others.

  1. How would your colleagues describe you at work?

Some candidates find it difficult to talk about their attributes and achievements, especially at interview. So instead, give them a chance to view themselves through the eyes of their co-workers. You will gain valuable insights into their personality, work ethic, and relationships with others in a team.

  1. Describe the best boss you have reported to.

Bosses vary in the way they supervise, organise, delegate and communicate. And candidates will vary in the way they respond to them. So find out the type of management style that best suits your candidates’ needs and personality. A candidate who is a self-starter, for example, would not be a good match for a micro-manager.

  1. Do you have any questions for me?

Well-prepared candidates will have done their homework, researched the role and company, and drafted a few questions. What candidates ask can provide information about what they consider important. Are they just after basic information, like salary, perks and vacation days? Or are they focused on company vision and opportunities for career progression?

Try incorporating some – or all – of these questions in your candidate interviews. They should help you separate the mismatches and maybes from the high potential candidate(s) who will thrive in your role.