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Resume Writing Tips

Aaargh! You’ve been putting it off for weeks. Writing that pesky first resume. Don’t despair! Follow our top ten tips below and you’ll be one step closer to securing your dream job.

  1. Keep It Simple

So, you might want to experiment with font and colour. Great if you are a wannabee graphic designer. If not, stick to a readable font, like Arial, Times New Roman or Calibri, throughout. You can still play around with bold and italics to highlight important features.

If your resume runs to more than one page, consider including a header or footer with your name and contact details. Sometimes, recruiters print out resumes and this ensures none of your info goes astray.

  1. Contact Details

Casual voice mail messages, such as “Hey, dude. Surf’s up…etc.” (Yup, we’ve heard them all before) are a big no-no. Record something short and polite. You’re looking for work, not catching your next set. Equally, blasting your caller with on-hold music is not cool.

Check your email message is professional and appropriate. How about keeping shazzarocks@hotmail.com for your personal contacts, and using sharon.rock@hotmail.com in your job search instead?

  1. Education

List your high school name, location, and dates of attendance.

If applicable, also list your university/college name, location, course title, dates of attendance, and qualification level achieved.

Impressive final grades? Make sure you include them too.

  1. School/College/University Achievements

Think about what you achieved at school, college and/or uni. Did you hold a position of special responsibility, e.g. class captain? Did you receive any awards? Were you a member of any school teams, music groups, or associations?

This section shows that you did more than just turn up for class and sit the end-of-year exams.

  1. Personal Attributes

Tell the recruiter what qualities you offer them as an individual. Ask others, such as teachers, university professors, and close family friends, how they would describe you. Or check out your past school reports. Focus on positive descriptions, e.g. motivated, keen to learn, reliable, honest, good team player, and strong communicator. And don’t list too many!

  1. Skills

This section should focus on your proven abilities, e.g.

Intermediate Software: Word, Excel, Outlook, Internet

Basic Software: PowerPoint, Photoshop

Languages: English native speaker, fluent Italian (written and spoken)

Bear in mind that recruitment agencies and potential employers will often test your software skills, especially if they are essential for the role you are applying for.

  1. Work Experience

Demonstrating work experience, whether paid, casual or voluntary, can make or break your resume.

Include details, such as employer name, location, role, and dates of employment. And then show how you made a difference. What were your responsibilities in the role? What did you achieve?

If you worked on the crew at Macca’s, you could talk about working as part of a team, delivering top quality customer service, and the challenges of producing results in short timeframes.

If you helped out in the family business, focus on your contribution. Perhaps you designed a new spreadsheet to capture important information, or assisted customers in-store.

  1. Interests

Along with #5, this is your chance to tell recruiters and potential employers more about you as an individual. Interests should generally fall into three categories:

  • Relevant to the job

If you’re applying for a role at a building consultancy, an interest in modern architecture could be a real plus. Just make sure you can talk about it in some detail.

  • Showcase for your skills

Don’t just list one word, like “Sailing”, and leave it at that. Mention your participation in local regattas, and any good race results; include your role on the yacht club social committee.

  • Plain quirky

Juggling, acrobatics, and collecting paperclips show your originality, and can be useful conversation openers at interview stage.

  1. Referees

Include the full name, job title, organisation, email and telephone number of two referees. Ideally, these should be people you have worked with, such as a shift manager or team leader. If you don’t have much prior work experience, you could always ask someone who knows you well, e.g. a family friend or high school teacher to be a referee.

Ask your referees before providing their details to recruiters and potential employers.

  1. Spellcheck

Run a spellcheck through your resume, then print out a copy and read it from start to finish. Ask a couple of trusted friends or family to look through the final draft. They might just find the one error you’ve overlooked.

Pay Rise

You’ve been in your job for a couple of years and you’re thriving. You’re smashing all your targets, and ticking all the boxes in your performance appraisals, but your success is not reflected in your pay package. Rather than threatening to down tools unless you receive more $$$ on the spot, hang in there and plan ahead. Here is our step-to-step guide to asking for and getting the pay rise you deserve.

BUILD A h2 CASE

First, check out your job description. Are you meeting and exceeding all the requirements of your role? Have you taken on additional responsibilities that are not mentioned in your job description? Have you made suggestions that have been implemented in the workplace? If yes to any of these questions, then start to build your case. Make a list of your achievements and, if possible, quantify them. Highlight how many benchtops your team have made; specify the total client billings you have generated over the last six months.

Next, look outside your workplace at the wider employment market. Look at job ads for similar roles in the area; study online salary surveys and trends. Find out whether you could potentially earn more elsewhere and note important data. This research will not only help you to justify your request for an increase, it will also help your boss escalate that request to senior management.

BOOK A MEETING WITH YOUR BOSS

Rather than catching your boss on the hop, book a meeting with her and specify that you are wanting to discuss your performance and pay. Timing is crucial here. Fix a day when your boss is not submerged with work; you want her to be open to discussion. Equally, ensure that the current business climate in your workplace is conducive to talk of a pay rise. If the CFO has just quit, or a merger is looming on the horizon, you’d be best to hold off!

BE PREPARED TO SELL YOURSELF

If you don’t ask, you won’t get it! Asking for a pay rise can be a confronting and challenging experience, which is why some employees never get around to it. But you’ve done your homework and you know you’re worth it. So, go into that meeting with courage and confidence. Be upfront about what you bring to your role and the company and support your argument with the research you have carried out. Have a clear idea of the pay package you are after but go in higher so there is room for negotiation. Once you’ve stated your case, ensure you listen to what your boss has to say and respond appropriately. This should not be a battle, but a reasoned discussion between two professionals with a positive outcome for both sides: you receive your pay rise and your boss gets to keep a valued employee on her team.

CONSIDER YOUR OPTIONS

All being well, you’ll get the pay rise you are asking for, but what if the response is ‘no’? Don’t lose your cool! First, ask your boss what you can do to achieve that increase in six months’ time. Perhaps there is an aspect of your role where she feels further development is required or perhaps she is privy to company information about future expense cuts and frozen pay. In both instances, consider whether you are best off staying in the role and working your way towards a new pay review or looking around for a new position in another company.

Good luck! We hope you get the pay rise you deserve.

Mentors have existed since time immemorial. Many claim that the word derives from the name of a character in The Odyssey, an ancient Greek epic poem that was probably composed around 700BC. The elderly Mentor was a great friend of Odysseus and trusted advisor to his young son Telemachus. Similarly, today mentors are often senior figures entrusted with providing advice to younger, more inexperienced employees. The aim: to help their mentees progress within their role, within their organisation, and – ultimately – within their chosen industry sector.

Mentoring can have significant benefits for the organisation, notably in terms of promoting a positive company culture, enhancing productivity and improving employee retention. Both mentor and mentee also stand to gain from a successful mentoring relationship through open, honest communication and feedback. Here are a few tips on how to get it right as a mentor:

Set a clear framework from the outset

In consultation with your mentee, decide how often you will meet and for how long. Also consider which communication channels you wish to use between meetings. Will your door always be open to your mentee, or would you prefer to receive emails from her on a particular day at a particular time?

Define goals together

Discuss and decide your mentee’s personal and professional goals with her. Your mentee’s input is a crucial part of this conversation; your role is to guide and support her in implementing a plan to achieve these goals.

Listen and learn from each other

It is often said that the mentor/mentee relationship is a ‘two-way street’ where the mentor has just as much to learn from the relationship as the mentee. Give your mentee the opportunity to express herself openly and honestly. Every individual has different ways of thinking and doing – and you may pick up an invaluable tip or two!

Let your mentee make mistakes

Provide honest, constructive feedback to your mentee, but allow her to follow her own vision and make mistakes. Learning from errors is essential to personal and professional development. Help your mentee analyse what went wrong and she’ll be able to move forward with confidence.

Be a positive role model

Lead by example not just in the mentor/mentee relationship, but in the wider workplace by demonstrating confidence, respect for others and clear, open communication. Celebrate your successes with your colleagues, but also share your failures. They show what you have overcome to reach the place you are today and will provide your mentee – and others – with a realistic perspective.

Being a mentor is both a privilege and a responsibility. Done right, it can benefit mentee, mentor and the wider business organisation.

From 1 July 2019, the new national minimum wage (NMW) will be $740.80 per week or $19.49 per hour – an increase of 3.0%. A significant number of workers stand to benefit from the change. Currently around 2.2 million employees in Australia are paid the NMW or a modern award minimum wage, which is also set to increase by 3.0%.

Over the next few weeks, the Fair Work Commission will be providing more information about how the increase will affect modern awards. They will also be updating their pay tools with the new pay rates. So, keep your eyes on their website or subscribe to receive email updates from them about changes in your industry sector!

There are also some changes to penalty rates for Sunday work from 1 July 2019. These will affect employees paid under the Hospitality and Retail awards. Starting next month, full-time and part-time employees covered by the Hospitality award will receive 150% of their base pay rate, instead of 160%, for Sunday work.

Under the Retail award, employees will be affected by reductions to penalty rates for Sunday work from 1 July, as follows:

  • Full-time and part-time employees who aren’t shiftworkers will be paid 165% of their base pay rate for Sunday work, instead of 180%.
  • Casual employees who aren’t shiftworkers will be paid 175% of their base pay rate instead of 185%. This includes their casual loading.
  • Full-time and part-time shiftworkers will be will be paid 185% of their base pay rate instead of 195%.
  • Casual employees who are shiftworkers will be paid 215% of their base pay rate instead of 220%. This includes their casual loading.

Further changes to penalty rates for casual employees who aren’t shiftworkers will come into effect under the Retail award from 1 October this year. These retail employees will benefit from a 5% increase in penalty rates for Saturday work and Monday to Friday evening work from 6 pm.

Detailed information about the NMW changes can be found on the Fair Work Commission website.

Click here for more information about changes to penalty rates under the Hospitality award.

Click here for more information about changes to penalty rates under the Retail award.

We would love to hear what you think about the new national minimum wage ?